Business Assessment and Gap Analysis

Our team at OP X WEST will conduct a full Business Assessment which is a systematic process of evaluating various aspects of your organization to gain a comprehensive understanding of its current state. The assessment typically covers areas such as operations, performance, processes, strategies, and resources. It aims to identify strengths, weaknesses, opportunities, and threats that can inform decision-making and improvement efforts.

Additionally, the OP X WEST team will conduct a Gap Analysis that will be used to compare the current state of your organization (or a particular process) to its desired future state. It involves identifying gaps or discrepancies between the two states, which can be in terms of performance, capabilities, resources, or any other relevant criteria. Gap analysis helps organizations determine what needs to be done to bridge these gaps and achieve your goals.

Key Components of the Business Assessment and Gap Analysis

SWOT Analysis:

Assessing your organization's internal strengths and weaknesses as well as external opportunities and threats.

Performance Evaluation:

Analyzing financial performance, operational efficiency, and key performance indicators (KPIs).

Process Analysis:

Examining your business processes, workflows, and operational procedures for efficiency and effectiveness.

Resource Assessment:

Evaluating human resources, technology, and other assets.

Define Goals and Objectives:

Clearly articulate the desired future state and specific goals and objectives.

Assess Current State:

Evaluate your organization's current state or the current state of a specific process or function.

Identify Gaps:

Determine the differences between the current state and the desired future state.

Develop Action Plans:

Create detailed action plans outlining the steps required to close the identified gaps.

Resource Allocation:

Allocate resources, including people, budget, and time, to support the action plans.


Execute the action plans to address the gaps and move closer to the desired state.

Monitoring and Review:

Continuously monitor progress and review results to ensure that the gaps are closing and that objectives are being met.

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